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Maintaining food safety is critical to safeguard a company’s brand and reputation. However, despite manufacturers’ best intentions, mistakes inevitably occur and product recalls due to physical contamination can and do happen.
Behind our world-class contamination detection and quality control inspection equipment is an outstanding service team dedicated to ensuring our customers get the most out of their investment.
Last month, Waitrose in the UK recalled one batch of its English Mint Sauce because of concerns that some jars may have contained fragments of glass. The voluntary recall involved 195g jars with ‘best before’ end dates of March 2017 printed on the lids. Any customers who had bought jars with this date code were advised not to consume them and instead to return them to Waitrose for a full refund.
Watch our short video that introduces you to our facility in the UK, where our experienced teams support you in every step of the process to find the right solution for your application, from initial consultation and product testing – to development, design and manufacture of innovative x-ray inspection solutions – to training and on-going support.